Ways to Pay

We want to make purchasing from Todd Doors as simple and flexible as possible. This pages answers frequently asked questions about our accepted payment methods, including debit and credit card, finance options, online payment security and more. Whether you're ordering online or in store, you'll find all the information you need to complete to complete your purchase with confidence.

If you have any payment related queries, our team is always happy to help.

CAN I PAY IN CASH?

Our showroom in Northolt, West London accepts cash payments. All other Todd Doors showrooms operate on a cashless basis, so we kindly ask customers to use a debit or credit card at those locations.

WHAT PAYMENT CARDS DO YOU ACCEPT?

We accept most major credit and debit cards, including Visa and Mastercard. Please note that we do not accept American Express, either online or in our showrooms.

All payments are processed securely through our payment provider, Super Payments. They also offer credit options, which will be presented at checkout where applicable.

WHAT CREDIT OPTIONS DO YOU OFFER?

Any credit options Todd Doors offer is supplied by Super Payments and branded as Super Credit

Pay In 3

Pay in 3, splits payments into 3 equal, interest free payments. The first payment will be due at checkout, and Super Payments will notify you of the subsequent payment dates once you have been accepted for credit.

Pay Later

Pay Later allows you to pay £0 today for your order and split the balance over 6, 12, 24 Months. Interest is charged at 29.9% APR (variable). After a credit check Super Payments will notify you if your application for credit has been successful and the amount of credit you have been granted, along with the option of how many months you wish to split your payments over.

What if I have a question or problem with my credit

Once your credit application has been approved and your order has been placed, Todd Doors will no longer be able to assist with any queries relating to your credit agreement.

For any questions, support, or resolution regarding your credit account, you will need to contact Super Payments directly using the contact details provided at the time of your application.

WHEN WILL PAYMENT BE TAKEN FOR MY ORDER?

When you make a payment with us, either in one of our showrooms or on our website, todd-doors.co.uk, the payment will be taken immediately.

WHAT ARE TODD DOORS SECURE PAYMENTS POLICY?

Security really does matter at Todd Doors. We maintain the highest levels of security throughout our online store using high-level SSL encrypted technology. To provide you with even more confidence in shopping on todd-doors.co.uk, our checkout process, where payments are handled by SuperPayments, uses industry-leading encryption, AI-driven fraud protection, and FCA-regulated partners to ensure every transaction is secure. Find out more about our Security and Privacy policy.

DO YOU OFFER TRADE ACCOUNTS?

Yes, we do offer trade accounts and a dedicated Trade Team. If you order more than 25 doors per month you may qualify for a trade account. More details about opening a trade account and which businesses this would suit can be found on our Trade page.

DO YOUR PRICES INCLUDE VAT?

 Yes, all prices displayed on our website are inclusive of VAT.

CAN I PAY THROUGH MY BUILDER/CARPENTER?

You may pay through a third party; however, our contract will remain with the party who made payment for the order. Should any issues arise during the product guarantee period, the named party will be responsible for contacting us to resolve the matter.

Due to GDPR regulations, we are only able to discuss order details with the named party.


Our Door Experts are always on hand to help with any questions or queries you may have about any of our products. You can contact us using the methods below.

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