Frequently Asked Questions

We offer a nationwide delivery service, primarily using our own vehicles and dedicated delivery staff. For locations beyond the reach of our fleet, we partner with the Palletways network to provide kerbside palletised deliveries.

For a full list of delivery zones and their delivery methods, please see our Deliveries page for more information.

You should not book a tradesman until you have received and fully checked your goods. We cannot be held responsible for the failure to supply within an estimated lead time.

Please see our Terms and Conditions for further information.

A huge amount of time and effort is spent at Todd Doors to make sure that our ranges of doors and door furniture meet our very high standards, whilst offering our customers exceptional choice, but most importantly, value for money. As a result, we are so confident in our products and pricing that we offer a comprehensive Price Match Guarantee across our entire product range.

We are confident in the competitiveness of our pricing. If you find the same product at a lower price from a competitor, we will match their price.*

See our Price Match Guarantee page for further information.

Unfortunately, we do not fit doors. Our showroom Door Experts do know of local carpenters near the showroom area, who will be more than happy to assist. If you’ve placed your order online, we recommend looking at Checkatrade for local carpenters near you.

Our showrooms are open 6 days a week and are closed on Sundays and Bank holidays. For specific showroom opening times, please visit our showroom locator.