Job Title: Websales Administrator Door Expert

Location: Bournemouth BH11 8LH

Salary: £30,784.00 per annum

Hours: 40 hours per week, 5 days a week (Mon-Fri 08:00-17:00) (Saturday & Sunday 09:00-17:00)

Benefits: Auto Enrolment Company Pension. Enhanced Maternity, Paternity and Adoption Leave. Enhanced Annual Leave. Staff parking at most locations. Staff discount. Uniform provided for customer facing roles. EAP. My Staff Shop discount platform. Electric Car and Cycle to work scheme (after qualifying period, terms apply). Staff Referral Scheme. Company Events.

Todd Doors, the UK’s leading supplier of quality timber doors, are recruiting an enthusiastic administrator to process orders generated by the Todd Doors Website.

Main Responsibilities include:

• Processing orders generated by the Todd Doors website.
• Providing expert door advice to ensure that a customer has everything they will need to complete their project, for example door furniture or other necessary items.
• Liaising with customers to book deliveries and other queries.
• Confidently communicating with customers, via the Telephone/Live Chat/Email, and dealing with their enquiries efficiently.
• Advising colleagues on customer feedback and opportunities regarding the website.
• Always professionally representing the company.

Requirements:

• A persuasive and energetic personality with excellent administration skills and an eye for detail.
• Excellent telephone manner and an ability to use various methods of communication which are appropriate to the customer’s needs.
• Confident in giving customer product information and advice, when necessary.
• Handling payments via the website with confidence and due diligence.
• Strong verbal and written communication skills.
• Familiar with Microsoft Office applications and a willingness to learn other systems, for example website back office applications.

It is the service that we offer our customers alongside the quality of our products that sets us apart from the competition.

Job Title: Paint Sprayer / Prepper

Location: St Albans AL3 6PF

Salary: £30,784.00 per annum

Hours: 08.00 - 17.00 Mon - Fri, 40 hours per week

Benefits: Auto Enrolment Company Pension. Enhanced Maternity, Paternity and Adoption Leave. Enhanced Annual Leave. Staff parking at most locations. Staff discount. Uniform provided for customer facing roles. EAP. My Staff Shop discount platform. Electric Car and Cycle to work scheme (after qualifying period, terms apply). Staff Referral Scheme. Company Events.

Working as part of our Carpentry Team based at our St Albans joinery workshop. Using professional workshop equipment to prepare products to a high standard and within the agreed lead-times for our customers. Overseeing and maintaining the warehouse facilities, ensuring all the stock is kept safe, tidy and organised, and deliveries are booked in.

• Preparation work including unwrapping, checking, cleaning, filling and sanding of doors and frames, before, during and after spraying has occurred
• Assisting with checking the quality of all incoming doors
• Assisting with the warehouse operation – lifting heavy doors, storage of doors. Keeping the warehouse tidy and ensuring health and safety measures are adhered to
• Ensuring stock is stored in correct locations for stock checks

Job Title: Door Expert / Sales Advisor

Location: Farnham GU9 7SX

Salary: £28,860.00 per annum

Hours: 09.00 - 17.00 Mon - Sat, 5 days per week

Benefits: Auto Enrolment Company Pension. Enhanced Maternity, Paternity and Adoption Leave. Enhanced Annual Leave. Staff parking at most locations. Staff discount. Uniform provided for customer facing roles. EAP. My Staff Shop discount platform. Electric Car and Cycle to work scheme (after qualifying period, terms apply). Staff Referral Scheme. Company Events.

Todd Doors, the UK’s leading supplier of quality timber doors and accessories, are recruiting for a full time Sales Adviser to support our new Farnham showroom. The position offers great prospects for progression.

The successful full-time candidate will bring their experience of providing great customer service and be from a background of product knowledge driven or technical sales in a similar retail / showroom / face to face environment.

Our people delight in assisting with all aspects of a customer journey, from initial contact to booking the final delivery in a confident, efficient, professional, yet friendly manner. The successful candidate must hold a valid UK driving licence as they may need to provide cover at other stores.