From the very first minute that a new recruit joins us they set upon a journey to become a Todd Doors' Door Expert. Beginning with their intense 6-week training programme, ongoing mentoring and regular industry and product training and review sessions, our Retail Sales staff have to work extremely hard to earn the title “Door Expert”. Whether it is giving practical, knowledgeable advice or simply just providing our customers with exceptional levels of service in-store, over the telephone or online, we believe that our Door Experts make Todd Doors the stand-out choice when choosing timber internal or external doors.
Monday to Friday: 08:00 - 19:30
Saturday: 09:00 - 17:30
Sunday: 10:00 - 16:00
Bank Holidays: 10:00 - 16:00
In 2013 we appointed FEEFO (an independent review portal) to gather feedback on our behalf regarding the service received from our Door Experts. Over 92% of all of our retail customer have awarded our Door Experts a rating of either good or excellent for the service levels that they have received. Whilst we always strive for improvement, we are very proud to have so many happy customers.
Got any questions or looking for expert door advice ? Don’t worry our dedicated Door Experts are on hand to help give you the information you need (see opening times above). Simply call us on 0800 633 5050 or try our live chat application here on the website, just click the live chat at the top of your screen.
For details on finding your nearest store or showroom click HERE.
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