Click & Collect

With Click and Collect at Todd Doors, simply order online or through a showroom and pick up your order at a time that suits you.

We offer three collection locations across the UK to click and collect your orders - we'll keep you updated on your order status throughout the process.


London Collection Centre

Unit 6 Northolt Trading Estate

Belvue Road

Northolt

UB5 5QS

0800 633 5050

///skills.damp.rider

_____________________

Collection Centre Opening Times:

Monday - Friday: 8:00am - 5:00pm

Saturday: 9:00am - 5:00pm

Sundays & Bank Holidays: Closed

_____________________

When you get here:

Enter the yard area to the right-hand side of the building and park to the left of the gates. Please park carefully and be aware of forklifts and HGVs that may be operating. Do not attempt to enter through the warehouse shutters.

Enter the Customer Collection Centre lounge via the double doors to the left of the large shutters, and one of the Door Experts will organise the loading to your vehicle.

Parking:

Parking is available outside the collection centre for easy loading/unloading.

Bournemouth Showroom

2 Dominion Road

West Howe Industrial Estate

Bournemouth

BH11 8LH

01202 570111

///aimed.staple.hoped

_____________________

Collection Centre Opening Times:

Monday - Friday: 8:00am - 5:00pm

Saturday: Closed

Sundays & Bank Holidays: Closed

_____________________

When you get here:

Head into our Bournemouth Showroom where a member of staff will assist with your Click and Collect order.

Parking:

Parking is available outside the Bournemouth Showroom for easy loading/unloading.

Solihull Collection Point

620 Solar Park

Highlands Road

Shirley, Solihull

B90 4SH

0121 269 9485

///shared.enter.combining

_____________________

Collection Point Opening Times:

Monday - Friday: 8:00am - 5:00pm

Saturday: Closed

Sundays & Bank Holidays: Closed

_____________________

When you get here:

Head toward the Norton Motorcycles factory and museum; the entrance is just past our rear gates and clearly marked with signage.

The doorbell is located outside, with the office just inside the shutter. A member of staff will assist with your collection once the order reference or Click & Collect details are provided.

Please allow up to allow 20 minutes for your order to be picked.

Parking:

Parking is available at the rear yard, please then make your way to the door at the back of the building.


Click and Collect Benefits

Cheaper alternative to delivery

Beat the delivery fee - our Click and Collect service is free for all customers.

Convenient for you

No need to wait for the delivery to arrive - collect your order when it suits you.

Get your products quickly

With our Click and Collect service, items can be made available in as little as 2 hours*. We'll send you a handy notification when your items are ready to collect.

*depending on stock levels. There may also be a small wait for us to transfer your goods to your chosen location.


FAQs

Which stores offer a Click and Collect service?

We currently offer three locations for Click & Collect your goods.

London Collection Centre, Bournemouth Showroom, and Solihull Collection Point

How long do I have to pick up my order in-store?

We will store your order for up to 4 weeks after it becomes available for collection. After this, we will charge a storage fee of £10 per week until your order has been collected.

What time can I collect my order in-store?

Once you have been notified your order is ready for collection, you can collect it during the hours detailed below:

London Collection Centre:

Monday - Friday: 8:00am - 5:00pm

Bournemouth Showroom

Monday - Friday: 8:00am - 5:00pm

Solihull Collection Point

Monday - Friday: 8:00am - 5:00pm

Please wait for confirmation that your order is ready before arriving to collect your order.

What do I need to bring with me when I collect my order?

When your order is ready for collection, please bring a copy of your order with you to collect your goods.

Can someone else collect my order in-store for me?

Yes, someone else can collect your order if they have a copy of your order confirmation or the following details:

Will I be charged for collecting my order in-store?

No, our Click and Collect servicve is free of charge for all customers.


Our Door Experts are always on hand to help with any questions or queries you may have about any of our products. You can contact us using the methods below.

Call us now buttonCall us now button
Email us now buttonEmail us now button