Following latest Government safety guidance, all Todd Doors showrooms will be opening from 9.00 am 15th June, with an emphasis on social distancing and limiting risk for our staff and customers.
During these unprecedented times, we will be running with a reduced staff headcount to maximise the safety for all – whilst maintaining the level of customer service we’ve long prided ourselves on. As a result, our opening times will be adjusted until further notice. The showrooms will be opened from 8.00 am until 5.00 pm Monday, Tuesday, Thursday, Friday, and 9.00 am till 5.00 pm Saturday, but closed Wednesdays and Sundays.
Our Door Experts can still handle enquiries on Wednesdays via our help line 0800 633 5050. The whole business will be closed on Sundays.
Customers will be admitted to the showrooms in compliance with our risk assessment processes. Due to these new arrangements, you may experience some delays accessing stores, however we will do our best to keep the inconvenience to a minimum.
For added peace of mind, customers will be provided disposable gloves when browsing in store. Hand sanitiser will also be available. Whilst all door handles will be regularly cleaned.
No more than 3 people from the same dwelling may visit at the same time, with responsible social distancing from staff and other customers essential.
Unfortunately, our instore public toilets will be closed.
Deliveries and Collections
Deliveries have recommenced from our London and Bournemouth Warehouses, with our drivers exercising strict social distancing when on site.
We are working with limited resources at this time so that our picking staff can work safely, and delivery slots are available on a first come best served basis.
Customer collections are not permitted until further notice. However, our customer services function is in full operation.
We continue to show some restraint and protect our workforce during these difficult times and your continued patience and support is greatly appreciated.
Please take care of yourselves, and your loved ones during this difficult time, and we look forward to seeing you back in one of our showrooms soon.
To view our Covid-19 risk assessment please Click Here.