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Security & Privacy

SHOP WITH CONFIDENCE ON TODD-DOORS.CO.UK

Firstly, thank you for visiting Todd Doors. We hope that you enjoy the ease and convenience of shopping on todd-doors.co.uk. Internet security and your confidence to shop with us online is really important to us, so we’ve put together the following advice for you.

YOUR COMPUTER SECURITY

Always make sure that you have up to date protection from malware and viruses installed on your computer. Basic antivirus protection can in many cases be downloaded for free from reputable providers such as McAfee and AVG but is always best to purchase your own copy with the most comprehensive protection which can be done online or through many High Street Retailers.

 



OUR PRIVACY PROMISE TO YOU

Along with your security, your privacy is of extreme importance to us and we promise to never share your personal information with any other companies for the purposes of direct mailing or marketing.

When you make a purchase on todd-doors.co.uk we do collect some personal information from you in order that we can successfully process your order. Information such as your name, email address, payment address and other details will be collected and will be held on a very secure server. Todd Doors comply with all current Data Protection and consumer legislation so therefore consider your information to be fully confidential.

In order that we can provide you with the most secure methods of making payments to us online we work closely with SagePay which a third-party credit/debit card payment handling company. More details regarding their policies can be found here: http://www.sagepay.co.uk/policies/privacy-policy

They receive the relevant information needed to verify and authorise your payment card which allows us to securely process your order with us.

A copy of our full Privacy Policy can be found HERE.

We do use display and banner advertising on other websites which allow us to showcase products which we believe are best suited to you based upon your browsing history with us. More info

OUR CUSTOMER CONTACT PROMISE

Todd Doors would love to tell you about all of our exciting new products and very special offers. We do this in a number of different ways which include traditional mail, electronic mail, SMS and from time to time by phone. We will only do this though if you would like us to and have opted to receive further information from us.

As your privacy is so important to us our promise to you is quite simple:

1. We will never pass your details on to any third party organisation for the purposes of further marketing.

2. We will only use the details that you have given us to help you make the most of everything that todd-doors.co.uk has to offer.

3. Any information that we send you will be relevant to you based upon information that you give us.

4. You can opt out of any of our communications at any time.

5. We will always comply with all current Data Protection and consumer legislations.

YOUR TRANSACTION SECURITY

Security really does matter at todd-doors.co.uk. We maintain the highest levels of security throughout our online store using high level SSL encrypted technology. Gaining a Thawte trusted site seal of approval which is highlighted by the “green bar” within your browser address field ensures that our website is secured with this high level SSL and that our company identity has been verified.

To provide you with even more confidence in shopping on todd-doors.co.uk our checkout process, where payments are handled by SagePay, uses Verified by Visa and Mastercard SecureCode technology.

In benefit from these card provider technologies you must first register your details with your bank or card issuing company.

 



WHAT IS PHISHING?

Phishing is an illegal practice which is designed to trick someone into giving up confidential and sensitive information. This can be done by sending out, what appears to be legitimate, emails to random people in the hope that a customer believes the validity of the email and enters this confidential data which is then used for identity theft or fraud.

Todd Doors will NEVER ask you to send any personal information electronically. If do we do require such details we will contact you by phone.

WHAT ARE COOKIES?

Cookies are a very small file which is stored on your computer when you visit certain websites. Todd-doors.co.uk uses various cookies to keep track of what is in your basket, to remember you when you return to our site and to improve your overall shopping experience. To shop at todd-doors.co.uk you do need to enable cookies.